Hours Of Operation

2AM-9AM. Times may change for special events.

ID

Anyone entering the Comfort Zone will need to show valid, 19+ ID. Comfort Zone accepts drivers licenses, health cards and passports. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated.

Search

Search procedures are within the legal rights of the Comfort Zone and it is a condition of entry that all customers agree to be searched prior to entry. This is for the safety of all our customers. If customers refuse to be searched, they will be refused entry.

Entry

Management reserves the right to refuse admission. We encourage people to drink responsibly, so we reserve the right to refuse admission or service to customers who are, or appear to be, overly intoxicated.

Re-Entry

You will be required to present your wristband/stamp to re-enter.

Harassment

We have a zero tolerance policy on harassment. If you experience or witness any behaviour that makes you feel uncomfortable, please notify us immediately. Our staff will immediately alert management of any complaint, who will personally investigate the incident. Any form of harassment including leering, rude comments or touching will be dealt with, and anyone caught harassing other patrons will be given a lifetime ban. It is our goal that we collectively create a safe space for everyone to express themselves free of judgement or harassment.

Rental

For rental enquiries, please click here.

Parking

For a list of nearby Green P lots, please click here.

Hotels

For a list of nearby hotels, please click here.

Photos

Personal photos are allowed but we do not allow any unauthorised filming or photography.

Birthday Specials

If you have a large party for your birthday and would like to attend, please email us here. Please make sure to specify that it is a birthday request.

Smoking

Smoking and vaping are not allowed.

Food

You are not allowed to bring food in from an external vendor.

Payment Methods

We accept CAD and USD payments (USD at par).

Sound Levels/Noise

Please be aware there are high sound levels and earplugs are always recommended. The Comfort Zone operates a neighbourhood friendly policy, so please make as little noise as possible when leaving.

Dress Code

Be yourself.

Cash Machine

We have an ATM at the entrance after you pass the entry point.

Lost And Found

If an item is found or left at coat check and not collected, we will store the item for a maximum of 30 days. If you’ve lost an item, please send us a message here with as much detail about the item as possible, where it was left (if you’re aware) and on which night.