FAQ
Hours Of Operation
Fridays (A.M.Sessions): 12AM-8AM
Saturdays (Morning Mass): 12AM-10AM
Long Weekends (CGYB): 12AM-10AM
Times may change for special listings.
ID
Anyone entering the Comfort Zone will need to show valid, 19+ ID. Comfort Zone accepts drivers licenses, health cards and passports. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated.
Search
Search procedures are within the legal rights of the Comfort Zone and it is a condition of entry that everyone agrees to be searched prior to entry. Please note that refusal to comply with the search will result in denial of entry.
Entry
Management reserves the right to refuse entry. We strongly promote responsible drinking, therefore we reserve the right to decline admission or service to individuals who are, or appear to be, excessively intoxicated.
Re-Entry
You will be required to present your wristband/stamp to re-enter.
Harassment
The Comfort Zone maintains a strict policy against harassment. If you encounter or observe any behavior that causes discomfort, we kindly request that you promptly inform our staff. They will promptly notify management of any complaints, which will be thoroughly investigated. Any form of harassment, such as leering, offensive remarks, or unwanted physical contact, will be addressed accordingly. Individuals found guilty of harassing others will face a permanent ban from our premises. Our objective is to foster an environment where everyone can freely express themselves without fear of judgment or harassment.
Rental
For rental enquiries, please click here.
Parking
For a list of nearby Green P lots, please click here.
Hotels
For a list of nearby hotels, please click here.
Photos/Videos
Please do away with cellular distractions, protect the experience and enjoy the night.
Birthday Specials
If you have a large party for your birthday and would like to attend, please email us here. Please make sure to specify that it is a birthday request.
Smoking
Smoking and vaping are not allowed.
Food
You are not allowed to bring food in from an external vendor.
Payment Methods
We accept CAD and USD payments (USD at par).
Sound Levels/Noise
Please be aware of high sound levels. It is advisable to use earplugs for your comfort and protection. As part of our commitment to being a considerate neighbor, we kindly ask that you minimize noise disturbance when exiting the premises.
Dress Code
Be yourself.
Cash Machine
Upon passing the downstairs entry point, an ATM is conveniently available for your use.
Lost And Found
If an item is found or left at coat check and not collected, we will store the item for a maximum of 30 days. If you’ve lost an item, please send us a message here with as much detail about the item as possible, where it was left (if you’re aware) and on which night.