Anyone entering The Comfort Zone will need to show a valid 19+ ID. The Comfort Zone accepts driver's licenses, health cards, and passports. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated.

Search procedures are within the legal rights of The Comfort Zone, and it is a condition of entry that everyone agrees to be searched prior to entry. Please note that refusal to comply with the search will result in denial of entry.

Management reserves the right to refuse entry. We strongly promote responsible drinking; therefore, we reserve the right to decline admission or service to individuals who are, or appear to be, excessively intoxicated.

You will be required to present your wristband/stamp to re-enter.

We aim to ensure that everyone has a comfortable experience. If you have any accessibility needs, please email us here, and we'll do our best to assist you.

The Comfort Zone maintains a strict policy against harassment. If you encounter or observe any behavior that causes discomfort, we kindly request that you promptly inform our staff. They will notify management of any complaints, which will be thoroughly investigated. Any form of harassment, such as leering, offensive remarks, or unwanted physical contact, will be addressed accordingly. Individuals found guilty of harassing others will face a permanent ban from our premises. Our objective is to foster an environment where everyone can freely express themselves without fear of judgment or harassment.

For a list of nearby Green P lots, please click here.

For a list of nearby hotels, please click here.

Please put away cellular distractions and protect the experience.

Additionally, please be aware that our events may feature promotional or commercial photography, video, and audio recording. By attending, you agree to the use of your image and likeness by The Comfort Zone for any purposes across various media.

If you have a large party for your birthday and would like to attend, please email us here. Please make sure to specify that it's a birthday request.

Smoking and vaping are not allowed.

You are not allowed to bring food in from an external vendor.

We accept CAD and USD payments (USD at par).

Please be aware of high sound levels. It is advisable to use earplugs for your comfort and protection. As part of our commitment to being a considerate neighbor, we kindly ask that you minimize noise disturbance when exiting the premises.

Be yourself.

Flags are not allowed to maintain a safe and enjoyable environment for all guests. Our goal is to create an inclusive and comfortable atmosphere for everyone.

Secure your belongings hassle-free with our on-site coat check service.

Upon passing the downstairs entry point, an ATM is conveniently available for your use.

If an item is found or left at coat check and not collected, we will store the item for a maximum of 30 days. If you have lost an item, please send us a message here with as much detail about the item as possible, including where it was left (if known) and the night it was lost.

Please contact our team via email here for more information on availability and booking.

We welcome your feedback! Please contact us via email here. Your input helps us improve our services.

If you require assistance during your visit, or have any other questions, please contact us via email here.