Privacy Policy

Terms And Conditions

These terms and conditions govern your use of The Comfort Zone website: www.comfortzonetoronto.ca.

You may send us notices under or in connection with these Terms via email.

These terms and conditions govern your use of our website. Please read the terms in full before you use this website. If you do not accept these terms, please do not use this website. Using the website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

Information Collection, Use and Sharing

We at The Comfort Zone take your personal data seriously. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary.

We collect the information necessary to allow us to manage enquiries via the enquiry form on the contact forms. This information includes your name, email address, telephone and message.

Unless you ask us not to, we may contact you via email in the future to tell you about updates or changes to this privacy policy.

Purchases

If you make a purchase with us, whether for an event ticket or any other goods, we’ll collect any information necessary to provide you with your purchase.

Email Response Information

We might collect information about how you react to the emails we send to you, for example, how many times you open the email or if you engage with its content.

Marketing

We may use your information for marketing purposes, either by email or phone. We will of course give you the opportunity to choose whether we contact you for marketing purposes and we will respect your choices at every stage.

We will hold your personal information on our systems until your registration is cancelled.
If you wish to cancel your Website registration, your account will be deleted upon receipt of notification to cancel. One an account is deleted, personal information attaching to that account will not be used or processed by Defected, and will be deleted within one month of notification of account cancellation.
Where you contribute to a Website, Defected will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Your Information

We will not disclose your personal information to any other party other than in accordance with this privacy policy and in the circumstances detailed below:

In the event that we sell any or all of our business and then only to the buyer and its professional advisors. Where we are legally required by law to disclose your personal information. To further fraud protection and reduce the risk of fraud.

Cookies

We use cookies to ensure that you get the most out of our website. Cookies are small amounts of information in the form of text files which we store on the device you use to access the website. Cookies allow us to understand your use of the software and simplify your use of the website.

A temporary cookie is used to keep track of your 'session'. Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.

A persistent cookie is stored on your device. They help us provide you with user preferences, settings and information for future visits on our Platform. Persistent cookies allow convenient and easy access to familiar variables such as facilitating preferences such as favourites, bookmarks or language preferences. They can also be used to assess browsing behaviour.

Absolutely necessary cookies are necessary to enable you to navigate through our website and use its features. Without these cookies, you would not be able to check out any merchandise in your cart.

Performance cookies collect information about how you use our website. These cookies collect the internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These cookies don’t collect information that personally identifies you and only collect aggregated and anonymous information. Performance cookies are used to improve the user-friendliness of a website and enhance your user experience.

Functionality cookies enables our website to remember choices you make and provide enhanced, more personal features. They can even remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on it. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

Targeting and advertising cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They can also limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed on our website by third party advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the website. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preference: https://www.allaboutcookies.org/cookies.

Please note that, if you do set your internet browser to reject cookies, you may not be able to access all of the functions of the website and your experience may be less satisfying without using cookies.

Links To Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Disclaimer

We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this website.

Jurisdicion

The Terms will be exclusively governed by and construed in accordance with the laws of Ontario whose courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. All personal information submitted by you to this website will be processed in accordance with this Privacy Policy.

Youtube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.youtube.com/about/policies/#community-guidelines.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site. When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy. If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.